Ambitious young Personal Injury practice, United Solicitors, has chosen Eclipse’s integrated Proclaim Case Management solution for practice-wide rollout.
The Manchester-based practice specialises in the full range of accident and injury claims work, including road traffic accidents, MIB (Motor Insurers’ Bureau) claims, employer liability and public liability.
The practice is taking Proclaim Personal Injury to cater for each of these specialised claim types, and is also implementing Proclaim Accounts to form a fully integrated Practice Management solution. As part of the implementation, Eclipse is converting data from the practice’s incumbent accounts system.
To assist in process automation, United Solicitors is taking Proclaim’s ATM (Automated Task Manager) tool to provide MI reporting and enable features such as workflow-led SMS text messaging. The firm is also implementing Eclipse’s Proclaim A2A module to facilitate the processing of road traffic accident claims within the Ministry of Justice’s RTA Portal framework.
Muhammad Shahid, Partner at United Solicitors, comments:
“We are continually looking to evolve as a practice, and to expand the scope of what we do. To provide a solid foundation for our future plans, a powerful and flexible case management and workflow system has been at the top of our shopping list for a while. Proclaim provides the ease of use and flexibility that we need, and will grow organically with us as our business matures.
“For example, there is a very strong chance that all low-value injury claims will, in future, have to be processed via the MoJ’s ‘Portal’. Eclipse is the leader in this type of development, and we have the confidence that Proclaim will be up to speed with whatever legislative changes are thrown at us!”