Leading software specialist, Eclipse Legal Systems, has announced the latest developments to its Proclaim case and practice management solution. Proclaim is now in use by over 10,000 individuals throughout the UK, and the developments outlined below will be available to all users – free of charge – under Eclipse’s standard maintenance contract.
Stage two of Eclipse’s three-stage MS SQL roadmap is nearing completion. The first stage focused on enabling user-definable setup and access to MS SQL resources from within Proclaim’s own workflow engine. Stage two is due for completion in June, and will see the availability of a ‘SQL MI data warehouse’. This tool will allow read-only access of user-defined data via MS Native and ODBC SQL connections. Essentially the link allows Proclaim case / matter information to be manipulated in a true MS SQL environment.
Microsoft Outlook / Exchange Server Integration
Work on enhanced Outlook / Exchange server integration is now almost complete and due for release in the next interim version of Proclaim (v3.2). This will see Proclaim offering 2-way live interaction with the Exchange diary, and having the ability to create and distribute HTML emails from entirely within Proclaim (the system currently uses a plain-text format).
The latest version of Proclaim (available now) allows users to embed web sites entirely within the main Proclaim case management area. This functionality lends itself primarily to providing research and knowledge capabilities (e.g. access to online precedent libraries) for fee earners without them having to work outside of Proclaim. In addition, many Eclipse clients are utilising the functionality for fast ‘lookups’ such as DVLA and MIB / MID (Motor Insurance Database) searches.
An expansion of Proclaim’s current ‘Graphical Workload Monitor’ (which is used to manage and analyse fee earner performance), new KPI features will make available a full, real-time graphing toolkit. This is scheduled for release into Proclaim in Q4 2009 and will make available any element of data, from within Proclaim’s existing integrated reporting suite, for analysis within a user-defined graphical output.
The next interim release (v3.2) of Proclaim will allow for incoming telephone calls to automatically ‘pop’ open the relevant file for instant fee earner access. If several matching files are found within the system, a list will be presented for the user make their own manual choice.