Accident Management Software
Proclaim Accident Management Software is available for a wide range of accident management activities from road traffic accidents through to credit hire and fleet operations. With Proclaim, you can improve your case handling and increase the quality of client service, whilst reducing time spent processing cases. The entire claims process can be managed – from initial instruction through to hire arrangements and successful conclusion.
An integrated First Notification of Loss system enables your contact centre to rapidly capture accident details. This data can then be transferred to a ‘live’ claim file as and when the necessary steps are confirmed.
Proclaim’s powerful database stores all your contacts for each claim and records all correspondence, be it phone calls, letters, faxes or emails. In addition, photographic or video evidence can be seamlessly scanned into Proclaim and logged against the relevant contact to provide your fee earners with a complete on-screen case summary.
Proclaim includes all the tools you need to manage your fleets and hire vehicles. Once vehicle information is entered, Proclaim will store all relevant data including mileage, tax, services and MOT. Using Proclaim’s integrated diary facility, tax, servicing and MOT dates can be set to automatically remind you when the time is near, ensuring you never miss an important appointment. Additionally, Proclaim will display which cars are free for use, which are out on hire and when they’re due to be returned.
Instantaneous data sharing
Proclaim is designed to link easily with outside parties – e.g. business partners, law firms, shareholders – enabling seamless connections and ensuring efficient and cost-effective working practices.
Client checks at the click of a button
Using Proclaim’s optional integration with online ID technology, you can request ‘one-click’ ID checks directly from the Proclaim desktop. Upon entering the details of the subject on a single screen, search results are returned directly to Proclaim – embedded within the relevant client fields and the file history.
Thanks to Proclaim’s inherent flexibility and Eclipse’s ‘Open Systems Union’ ethos with third party providers, Proclaim can integrate with ‘best of breed’ IT solutions. These include a variety of systems, from accounting and online web services through to bespoke integrations for smooth and accurate data sharing.