Welcome to the self-service future!
TouchPoint+ provides your clients, customers, partners and stakeholders with true self-service control. Providing a device-independent, interactive experience, TouchPoint+ utilises data (real-time) from Eclipse’s core Proclaim Case and Practice Management system.
With TouchPoint+, you can now provide a complete portal experience, utilising your own branding and visual identity, encompassing the core suite of Eclipse’s online communication tools.
Providing access to a huge range of live information, TouchPoint+ is an ‘always on, always visible’ solution which can be configured to provide as much or as little data and interaction as desired.
TouchPoint+ includes the following communication and self-service features:
- Brandable environment allowing you to control imagery and overall visual experience
- ‘FileView Interactive‘ online matter tracking solution, providing real-time and secure client access to relevant data
- ‘SecureDocs‘ online document delivery and acceptance tool
- Targeted news feeds, social media links, and cross-selling opportunities
- Configurable, visual KPI and charting data
- Provide true self-service control, 24/7
- Provide access via iPad, tablet, smartphone, laptop… the choice is yours
- Create a superb experience to maximise recommendations
- Gain the competitive edge with the only solution of its kind
- Spend less time on administration, more time maximising profits